(936) 632-7691

(936) 632-8829

900 Pershing Avenue, Lufkin, TX 75904

   NMLS #466088

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Identity Theft Information



What to do if you fall victim to Identity Theft

  • Contact your financial institution immediately and alert it to the situation.
  • If you have disclosed sensitive information in a phishing attack, you should also contact one of the three major credit bureaus and discuss whether you need to place a fraud alert on your file, which will help prevent thieves from opening a new account in your name. Here is the contact information for each bureau’s fraud division:

Equifax
888-766-0008
P.O. Box 740250 Atlanta, GA 30374

Experian
888-397-3742
P.O. Box 1017 Allen, TX 75013

TransUnion
800-680-7289
P.O. Box 6790 Fullerton, CA 92634

Report all suspicious contacts to the Federal Trade Commission through the Internet or by calling 1-877-IDTHEFT.




You can fight identity theft!



Here's how:

  • Never provide personal financial information, including your Social Security number, account numbers or passwords, over the phone or the Internet if you did not initiate the contact.
  • Never click on the link provided in an e-mail you believe is fraudulent. It may contain a virus that can contaminate your computer.
  • Do not be intimidated by an e-mail or caller who suggests dire consequences if you do not immediately provide or verify financial information.
  • If you believe the contact is legitimate, go to the company’s Website by typing in the site address directly or using a page you have previously book marked, instead of a link provided in the e-mail.
  • If you fall victim to an attack, act immediately to protect yourself. Alert your financial institution. Place fraud alerts on your credit files. Monitor your credit files and account statements closely.
  • Report suspicious e-mails or calls to the Federal Trade Commission through the Internet or by calling 1-877-IDTHEFT.

Guaranteed Auto Protection Insurance



Gap Insurance

Our Guaranteed Asset Protection (GAP) program can help cushion you and your family against sudden out of pocket expenses and goes beyond traditional GAP protection.

GAP Plus can help fill the gap between what your vehicle insurance will pay and what you owe on your loan, if your vehicle is deemed a total loss. Plus, it helps you get into your next vehicle by reducing your next loan at the credit union by $1,000 or more.

Get GAP Plus today so you can worry a little less about tomorrow.

Mechanical Repair Coverage



MRC Insurance

The miles can add up but the repair costs don’t have to.

MEMBER’S CHOICE® Mechanical Repair Coverage can help deflect some risk of costly future, covered repairs keeping your vehicle running extra miles and extra years. With different coverage levels and deductibles to choose, there’s a plan to fit your family’s budget.

Whether you depend on your vehicle for work or getting your family to school and activities, you need transportation that’s safe and reliable. The older your vehicle, the more it takes to keep it in good working order. Not making small repairs can lead to even more expensive repairs and ignoring other repairs can be dangerous.


Benefits of the program:

  • Good at any authorized repair facility in the U.S. or Canada
  • Rental reimbursement: up to $35/day for 1-5 days (1-10 days for parts delay. Available on first day of covered repair.)
  • 24-hour emergency roadside assistance: up to $100 per use. Includes towing, battery jumpstart, fluid delivery, flat tire assistance and lock-out service.
  • Travel expense reimbursement: up to $200 per day 1-5 days for food, lodging and rental when a breakdown occurs more than 100 miles from home. (Not available to NY residents.)
  • Transferable: to increase resale value. Only if sold privately. Subject to transfer fee.
  • Cancelable: receive a full refund within the first 60 days or a pro-rated refund thereafter less an administrative fee.
  • No out of pocket expense at time of mechanical repair: (except for any deductible and any repairs not covered by the policy)–the covered repair is paid directly to the authorized repair facility.

Contact us today for a quote!

Other Services



AFECU offers a variety of services to fit your every need. We also offer the following services:

  • Extended Friday Hours
  • Drive Thru Window
  • Safe Deposit Boxes
  • Notary Service
  • ATM Service
  • Wire Transfers
  • NADA Quotes
  • Night Deposit

AFECU now has a Debit Card Call Center for after hours support. The number is 866-664-9364. It will prompt you to enter your card number, if you do not have that, wait for the recording to repeat three times and you will be automatically transferred to an attendant. There is a LOST/STOLEN SUPPORT number as well, 800-528-2273, you can call at any time we are not reachable. Please contact us for more information.

Resources and Links



go to my card.com
love my credit union rewards

credit union department
credit union national association

nada car guides
co-op financial services

national credit union association
annual credit report

Text Banking



AFECU is pleased to offer text banking! This free* service allows you to manage your credit union accounts right from your phone. You can get a balance, transfer funds, and set text alerts when your account gets down to a certain balance. To sign up for text banking, visit www.mytextbanking.com and use 67489 as your credit union ID.

Once you have enrolled, you can text the following commands:

  • ACCTS – Lists all accounts
  • BAL <nickname> – Obtain balance for an account
  • HIST <nickname> – History inquiry for an account
  • SETBAL <nickname> <amount> – Set a low balance alert amount
  • STOP – Stop receiving text message
  • RESUME – Resume receiving text messages
  • TRANS <amount> <from nickname> <to nickname> – Balance Transfers
  • HELP – Lists all help information
  • CMD – Lists all commands available for use

If you have any questions, please contact us.

* AFECU encourages you to contact your wireless provider to inquire if there will be a charge for sending and receiving text messages on your cell plan.

Personal Loans



Signature Loans

A signature loan from AFECU can help with your loan needs, whatever they may be. You can use a signature loan to consolidate debt, finance a vacation or cover holiday expenses. These loans can also help you pay for medical emergencies and other unexpected events. Signature loans from AFECU comes with low interest rates, fast processing and convenient repayment terms, as well as efficient, personalized service.


Share Secured Loans

With a AFECU share secured loan, your deposit in a AFECU share savings account or savings certificate serves as collateral to secure your loan. Share secured loans carry our most attractive interest rates, and you’ll even continue to earn dividends on your savings!

Please contact us for more information or click here to view loan rates. View Rates

Other Loans



AFECU offers a loan to fit your every need. We offer loans for

  • Real Estate (lots and acreage)
  • Furniture and Appliances
  • Computers
  • Home Improvement

Please contact us for more information or click here for a loan application. Loan Application