About Us
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We appreciate the relationships we have with each single member – to include their circle of friends, family and co-workers. We also appreciate when we receive feedback on the experiences folks have with Angelina Federal Employees Credit Union. We love sharing success stories and showing our support not only for our members, but the communities we serve.
That’s why we have several ways for you to follow us to learn the latest news, events and happenings, provide us a review of your experience, and share the love of Angelina FECU with others!
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New Member Referral (referring member & new member both receive $25!*)
Who We Are
November 1, 2025
A New Chapter Will Soon Begin
One Rooted in Our Past & Focused on Your Future
For generations, AFECU has been proud to stand beside you — through milestones, memories, and every moment in between. As your trusted financial partner, we've grown together, guided by the values that shaped us and the community that inspires us every day.
Now, we're preparing to turn the page to an exciting new chapter
Today I am excited to announce the new name and brand identity for our beloved Credit Union – a representation that honors our legacy while reflecting the strength, vision, and unwavering commitment we have to serve you, and our community, even better.
as·pire (verb): to direct one's hopes or ambitions towards achieving something.
Our new name represents our continued commitment to helping our members aspire to the next level no matter what their goals, dreams or ambitions may be. Because for us – your goals are our mission. Your family is our mission. Your future is our mission. Our community is our mission.
And our logo proudly pays tribute to our heritage. Our federal employee founders began the Credit Union in 1952 with just ten postal workers and managed by R.V. Welch, the local postmaster, from his desk in Lufkin, Texas. The mission – to provide a cooperative, not-for-profit financial solution for their fellow federal employees. Throughout our 73 years, we have continued to honor and serve all federal employees, as well as their family members, and more recently expanded our reach to now serve those who live, work, worship, or attend school in Angelina, Tyler, Trinity, Cherokee, San Augustine, Nacogdoches, Jasper, Houston, and Polk Counties.
This change isn't just cosmetic. It's a bold step forward, designed to honor our roots, better represent who we are today, and where we’re headed tomorrow. But rest assured, what matters most isn’t changing: we remain a well-capitalized credit union dedicated to your financial well-being, committed to personalized service, and our deep connection to the membership and community will continue to remain at the heart of everything we do.
Our name and brand change will take place on Thursday, January 8, 2026. We will be planning a big celebration to mark this new chapter, so stay tuned to your email, on our website and our Facebook page as we reveal more details as the date gets closer.
We hope you are as excited as we are about this next level for our Credit Union. We thank our members for their continued trust in us, and our community for their continued support.
Sincerely,
Carla Kelley
President
Who Can Join?
As of September 2024, AFECU has expanded its membership eligibility to include not only federal employees and their families but also individuals who live, work, worship, or attend school in Angelina, Tyler, Trinity, Cherokee, San Augustine, Nacogdoches, Jasper, Houston, and Polk Counties.
Office Hours and Location
Office Information
900 Pershing Avenue Lufkin, TX 75904
Phone: (936) 632-7691 or 1-800-569-9799
Fax: (936) 632-8829
Hours of Operation
Lobby: Mon-Thur 9am to 4pm
Friday: 9am - 5:30pm
Drive Thru: Opens at 7:30 and closes at 5:30 each day
ATM Locations
1. 902 Pershing Avenue in Lufkin
2. Corner of 706/69N in Central
3. Lufkin State School
4. Charles Wilson VA Outpatient Clinic
MasterCard Credit Cards
Credit Card Call Center
Toll Free: 888-999-1039
International: 531-233-6354
Payments:
P. O. Box 2711
Omaha, NE 68103-2711
MasterCard Debit Cards
Lost / Stolen Hotline: 1-800-472-3272
Change PIN Number: 1-800-992-3808
Holiday Closures
MARTIN LUTHER KING JR DAY
MONDAY, JANUARY 20, 2025PRESIDENTS DAY
MONDAY, FEBRUARY 17, 2025GOOD FRIDAY
FRIDAY, APRIL 18, 2025MEMORIAL DAY
MONDAY, MAY 26, 2025JUNETEENTH DAY
THURSDAY, JUNE 19, 2025INDEPENDENCE DAY
FRIDAY, JULY 4, 2025LABOR DAY
MONDAY, SEPTEMBER 1, 2025COLUMBUS DAY
MONDAY, OCTOBER 13, 2025VETERANS DAY
TUESDAY, NOVEMBER 11, 2025THANKSGIVING
THURSDAY, NOVEMBER 27, 2025DAY AFTER THANKSGIVING
FRIDAY, NOVEMBER 28, 2025CHRISTMAS EVE
WEDNESDAY December 24, 2025CHRISTMAS DAY
THURSDAY, DECEMBER 25, 2025NEW YEARS EVE CLOSE at 1:00 p.m.
WEDNESDAY, DECEMBER 31, 2025Staff Directory
Carla Kelley
President (MLO # 466688)
Phone: (936) 631-3321
Fax: (936) 632-8829
Tracy Dillard
Loan Officer
Phone: (936) 631-3316
Fax: (936) 632-8829
Carol Dunman
Member Service Supervisor
Phone: (936) 631-3317
Fax: (936) 632-8829
Latika Jenkins
Member Service Representative
Phone: (936) 631-3314
Fax: (936) 632-8829
Vanessa Bridges
Accounting Clerk
Phone: (936) 631-3319
Fax: (936) 632-8829
Marisol Castillo
Member Service Representative
Phone: (936) 631-3315
Fax: (936) 632-8829
Karina Salais
Member Service Representative
Phone: (936) 631-3323
Fax: (936) 632-8829
Stacy Risner
Accounting Clerk
Phone: (936) 631-3319
Fax: (936) 632-8829
Casey Serratos
Loan Officer (MLO #506947)
Phone: (936) 631-3320
Fax: (936) 632-8829
Board of Directors
Billy Lumpkin
Chairman 2028
Carolyn Cox
Director 2026
Lynn Chesser
Vice Chair 2027
Robert "Bobby" Dixon
Secretary 2028
Stephen Garrett
Director 2028
Perri “Jill” Berry
Treasure 2028
Glenn Hammond
Director 2027
Frequently Asked Questions
Q: How do I join Angelina Federal Employees Credit Union?
A: To become a member of the credit union, contact the credit union at (936) 632-7691 or (800) 569-9799. You must open a share (savings) account with a minimum of $25 initial deposit. To remain a member, you must maintain a $25 balance in your account and demonstrate regular activity. You will have access to all of our services once you open your share (savings) account.
Q: How long do I have to be a member before I can apply for a loan?
A: You may apply for a loan as soon as you become a member. There are no membership time requirements for loan qualifying.
Q: How do I add/remove a joint member to/from my account?
A: To add a member you will need to complete a new signature card, which you and the joint member sign where indicated. To remove a joint member, all joint members of the account need to agree to the removal, or the account can be closed and remaining joint members may open a new account.
Q: I no longer work for the Federal Government, can I still retain my membership?
A: Yes! “ONCE A MEMBER – ALWAYS A MEMBER” You are still able to continue your membership, regardless of any new profession or where you live.
Q: Can I send an email to Angelina Federal Employees Credit Union?
A: You Should Avoid Sending Personal Information via Unsecured Email:
- Email is not always secure – Standard email is transmitted over the internet without encryption, meaning it can be intercepted and read by unauthorized individuals.
- Risk of identity theft and fraud – Sending sensitive information like Social Security numbers, financial details, or passwords over unsecured email could expose you to identity theft or financial loss.
- Hacking and phishing risks – Hackers often target email accounts, and if personal information is shared through unsecured means, it becomes an easier target for exploitation.
- Use encrypted email services – Many email providers offer encryption features (e.g., Gmail's Confidential Mode or Outlook’s encryption options) to keep your messages safe.
- Share sensitive info through secure platforms – For sharing personal or financial information, consider using secure messaging apps, file-sharing services with encryption (e.g., Dropbox or Google Drive), or dedicated portals provided by the organization or service you’re communicating with.
- Avoid including personal details in the subject line – Even if your email is not encrypted, try to avoid including sensitive information in the subject line, as it may be exposed in transit or by email preview features.
What You Can Do:
Your privacy and security are important, so it's always worth taking extra precautions when communicating sensitive data. Please feel free to reach out if you have any questions or need help setting up a secure communication method.
Direct Deposit Questions
Q: Why should I use Direct Deposit?
Safe – Your paycheck is protected against loss or theft.
Worry-free – Now you can be assured that your check is deposited, even when you’re away from home.
Saves time – You no longer have to make special trips to the credit union or stand in long lines on payday.
Convenient – No more waiting for the mailman. Your deposits will be made for you automatically, allowing you to set your own timetable for getting cash.
Q: How do I apply?
A: Our Member Service Representatives have all the necessary forms. If you wish, they will be happy to fill them in for you. All you have to do is tell them how you want your money distributed and sign your name. AFECU will take care of everything else.
Q: How will I be able to keep track of my money?
A: Your check stub from your employer is your permanent record. You may also enroll in online banking to have access to your accounts.
Q: Is there a charge for this service?
A: This service is free to all participating AFECU members.
Download our Mobile App
Angelina Federal Employee's FREE Mobile Banking App
will give you secure, convenient access to your accounts.
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